Post by Tim+Just upgraded from FTTC to FTTP with Zen. Unexpectedly they’ve sent me a
new router which does Wi-Fi 6.
Thing is, I have my own mesh system and have no intention of using the new
Fritz!box’s Wi-Fi so it’s entirely superfluous.
Do I send it back, sell it on eBay or plug it in and try and sell my old
Fritz!box? I rather suspect that it’s not actually mine to sell though…
I have known Zen ask for a failed router to be returned when they send
out a new one. Specifically a Technicolor TG588v v2 supplied in 2018
which failed recently, and Zen delivered a FRITZ!Box 7530 in May this
year.
The internet connection now works - more reliably - so Zen want the
Technicolor back. I can't imagine why.
The FRITZ!Box 7530 comes with Zen firmware ("Edition Zen Internet"
printed on label on underside) which means that it contains the Zen
username & password for their TR-069 service. If Zen have its serial
number correctly logged in their database (which I have known is
sometimes not true) it will configure itself once connected to the phone
line or via Ethernet to an ONT. It's clearly intended for use with
their "Digital Voice" service as a "zero configuration" package for
non-technical users.
If you configure it yourself it will work with any ISP - clearly
irrelevant in your case.
Given their very high price both new (over £100) and on the second hand
market (about £40) I'm surprised that Zen include them in new contracts
or upgrades to FTTP. My new FTTP service in March 2023 included a £15
setup fee so presumably this covers the cost to Zen of their bulk
purchases. I would claim this means I own that router.
If you paid a one-off fee for your upgrade to FTTP I think you own the
new router, and it's yours to sell.
Others here have reported it's WiFi capability is poor.
Generally it's a good router with useful features, but it doesn't
respond reliably to ping from the internet (deliberately so, as a DoS
attack protection measure) so any monitoring with the likes of F8Lure
fails - so if you're trying to get evidence for an unreliable line with
which to challenge your ISP and Openreach then its not useful. See:
<https://f8lure.mouselike.org>
It doesn't support multiple simultaneous VPN connections.
Do you intend ever to use Zen's "Digital Voice" service? If so you will
need their FRITZ!Box.
--
Graham J