No internet or phone service

[Graham J]

A colleague lives in Bedfield in Suffolk. His internet and phone have
been out for a couple of weeks and he has now been told it will be a
further week before it is fixed. Evidently the whole village is out,
possibly as a result of damage on 2 August, see

<https://www.bbc.co.uk/news/articles/c785y3ez44no>

Is there any way that this community can persuade Openreach to fix this
long-standing problem more quickly?

[Woody]

A colleague lives in Bedfield in Suffolk.  His internet and phone have
been out for a couple of weeks and he has now been told it will be a
further week before it is fixed.  Evidently the whole village is out,
possibly as a result of damage on 2 August, see
<https://www.bbc.co.uk/news/articles/c785y3ez44no>
Is there any way that this community can persuade Openreach to fix this
long-standing problem more quickly?

Get everybody affected to make a compensation claim against their
provider especially if it is BT.

[Chris]

Post by Woody

A colleague lives in Bedfield in Suffolk.  His internet and phone have
been out for a couple of weeks and he has now been told it will be a
further week before it is fixed.  Evidently the whole village is out,
possibly as a result of damage on 2 August, see
<https://www.bbc.co.uk/news/articles/c785y3ez44no>
Is there any way that this community can persuade Openreach to fix this
long-standing problem more quickly?

Get everybody affected to make a compensation claim against their
provider especially if it is BT.

Plus send a threatening letter that if it isn't still resorted in two weeks
that they'll get follow-up small claims court summons.

And get the local MP involved.