jgwi...@gmail.com
2023-11-27 09:26:25 UTC
Can I check with the sages on this group whether my understanding of the timing of the digital changeover is correct?
a) All of the UK is due to have copper PSTN lines converted to digital working by December 2025.
b) After that point, exchanges that are not handover points will become redundant and will presumably be disposed of
c) As of September 2023, Openreach have not been accepting new orders for PSTN, so anyone moving home has to accept a digital circuit, whatever ISP they choose (even if they are in an "At Risk" group, eg no mobile signal, and even if their ISP is ignoring Ofcom guidelines and failing to offer a "solution" to the 999 problem such as battery backup)
d) Between now and December 2025, it is up to individual ISPs to decide their changeover programme for existing PSTN customers. So BT may change over their easy-to-convert PSTN customers on an exchange in late 2023, but are OK to delay "At Risk" customers on that exchange until 2025 if they wish. And other ISPs might choose to wait to convert customers on the same exchange until late 2025.
e) There is no requirement on when an ISP starts changing existing customers from PSTN to digital - the only constraint on how fast they plan the changover is how many customer service staff they have to handle queries and problems. So an ISP could do nothing to change people over until mid-2025 if they thought they could handle the rush over the remaining six months.
a) All of the UK is due to have copper PSTN lines converted to digital working by December 2025.
b) After that point, exchanges that are not handover points will become redundant and will presumably be disposed of
c) As of September 2023, Openreach have not been accepting new orders for PSTN, so anyone moving home has to accept a digital circuit, whatever ISP they choose (even if they are in an "At Risk" group, eg no mobile signal, and even if their ISP is ignoring Ofcom guidelines and failing to offer a "solution" to the 999 problem such as battery backup)
d) Between now and December 2025, it is up to individual ISPs to decide their changeover programme for existing PSTN customers. So BT may change over their easy-to-convert PSTN customers on an exchange in late 2023, but are OK to delay "At Risk" customers on that exchange until 2025 if they wish. And other ISPs might choose to wait to convert customers on the same exchange until late 2025.
e) There is no requirement on when an ISP starts changing existing customers from PSTN to digital - the only constraint on how fast they plan the changover is how many customer service staff they have to handle queries and problems. So an ISP could do nothing to change people over until mid-2025 if they thought they could handle the rush over the remaining six months.