Zen issue?

[Graham J]

Can anybody see status.zensupport.co.uk please?

[tim+]

Can anybody see status.zensupport.co.uk please?-- Graham J

That link doesn't work for me
This does though. https://status.zen.co.uk/broadband/

Tim
--

[Graham J]

Post by tim+

Can anybody see status.zensupport.co.uk please?-- Graham J

That link doesn't work for me
This does though. https://status.zen.co.uk/broadband/

Look at the page <https://status.zen.co.uk/broadband/>

In there, read the first paragraph. It starts:

"The notices below are from our suppliers, for information about Zen
faults and maintenance please view our service alerts. "

[Theo]

Post by Graham J

Post by tim+

Can anybody see status.zensupport.co.uk please?-- Graham J

That link doesn't work for me
This does though. https://status.zen.co.uk/broadband/

Look at the page <https://status.zen.co.uk/broadband/>
"The notices below are from our suppliers, for information about Zen
faults and maintenance please view our service alerts. "

Oopsies:

Registrar:
Zen Internet Limited [Tag = ZENSYS]
URL: https://www.zen.co.uk

Relevant dates:
Registered on: 23-May-2001
Expiry date: 23-May-2024
Last updated: 15-Jun-2023

Registration status:
Renewal required.
*** This registration has been SUSPENDED. ***

[Nick Finnigan]

Post by Theo

Post by Graham J

Post by tim+

Can anybody see status.zensupport.co.uk please?-- Graham J

That link doesn't work for me
This does though. https://status.zen.co.uk/broadband/

Look at the page <https://status.zen.co.uk/broadband/>
"The notices below are from our suppliers, for information about Zen
faults and maintenance please view our service alerts. "

Zen Internet Limited [Tag = ZENSYS]
URL: https://www.zen.co.uk
Registered on: 23-May-2001
Expiry date: 23-May-2024
Last updated: 15-Jun-2023
Renewal required.
*** This registration has been SUSPENDED. ***

.. but they might have changed to https://servicealerts.zen.co.uk/

[Andy Burns]

Post by Graham J

Post by tim+

Can anybody see status.zensupport.co.uk please?-- Graham J

That link doesn't work for me
   This does though.  https://status.zen.co.uk/broadband/

Look at the page <https://status.zen.co.uk/broadband/>
"The notices below are from our suppliers, for information about Zen
faults and maintenance please view our service alerts. "

         Zen Internet Limited [Tag = ZENSYS]
         URL: https://www.zen.co.uk
         Registered on: 23-May-2001
         Expiry date:  23-May-2024
         Last updated:  15-Jun-2023
         Renewal required.
         *** This registration has been SUSPENDED. ***

 .. but they might have changed to https://servicealerts.zen.co.uk/

ISPs with a clue tend to have a separate domain for their status page

ISPs with more than one clue make sure the accounts dept pay for that
domain.

[Graham J]

Andy Burns wrote:

[snip]

Post by Andy Burns

  .. but they might have changed to https://servicealerts.zen.co.uk/

ISPs with a clue tend to have a separate domain for their status page
ISPs with more than one clue make sure the accounts dept pay for that
domain.

Surely any self-respecting web design program checks for such broken
links? I remember M$ FrontPage did that over 20 years ago ....

[Davey]

On Mon, 24 Jun 2024 14:07:46 +0100

Post by Graham J
[snip]

Post by Andy Burns

  .. but they might have changed to
https://servicealerts.zen.co.uk/

ISPs with a clue tend to have a separate domain for their status page
ISPs with more than one clue make sure the accounts dept pay for
that domain.

Surely any self-respecting web design program checks for such broken
links? I remember M$ FrontPage did that over 20 years ago ....

Has any of you informed Zen of the problem? If not, why not?

[Nick Finnigan]

Post by Davey
Has any of you informed Zen of the problem? If not, why not?

'Select Customer type' I'm not a customer, I'm not willing to accept
their website T&Cs, they don't comply with PECR.

[Davey]

On Mon, 24 Jun 2024 15:08:05 +0100

Post by Nick Finnigan

Post by Davey
Has any of you informed Zen of the problem? If not, why not?

'Select Customer type' I'm not a customer, I'm not willing to
accept their website T&Cs, they don't comply with PECR.

How about:
Customer Enquiries?
01706 902001

[Andy Burns]

Post by Graham J
Can anybody see status.zensupport.co.uk please?

google's DNS says NXDOMAIN ...

[grinch]

Post by Graham J
Can anybody see status.zensupport.co.uk please?

I have had a zen account for years (12) I don't remember that URL .It
thought its always been

https://status.zen.co.uk/broadband/

Or

https://servicealerts.zen.co.uk/overview


But then what I think is the case and reality may be different.